Job Description
We’re looking for friendly, reliable and proactive Reception Team Members to join our Front Office team on a zero-hour basis. Reception is the heartbeat of the hotel — setting the tone for every guest experience from arrival to departure. If you’re people-focused, organised and calm under pressure, you’ll fit right in.
Main Roles & Responsibilities
Welcome guests warmly and professionally, delivering a great first impression
Manage check-ins and check-outs accurately using hotel systems
Handle guest enquiries, requests and concerns with confidence and care
Process payments, billing and reservation amendments
Communicate effectively with housekeeping, maintenance and management teams
Maintain a clean, organised and professional reception area
Follow brand standards, cash handling ...
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