Guest Services Associate

Food & Beverage Associate (F&B Associate)

Location: China Bistro – Chembur

Job Summary

The Food & Beverage Associate is responsible for delivering high-quality food and beverage service to guests, ensuring a pleasant dining experience by maintaining service standards, hygiene, and guest satisfaction at all times.

Key Responsibilities

• Greet guests warmly and escort them to their tables
• Present menus, explain dishes, and recommend food & beverage options
• Take accurate food and beverage orders and enter them into the POS system
• Serve food and beverages promptly as per service standards
• Ensure table setup, cleanliness, and proper mise-en-place
• Coordinate with kitchen and bar team for smooth service flow
• Handle guest requests, feedback, and minor complaints professionally
• Maintain hygiene, grooming, and safety standards at all times
• Assist in opening and closing duties of the restaurant
• Support team members during peak hours to ensure efficient service

Desired Candidate Profile

• 1–3 years of experience in a restaurant or hospitality setup
• Knowledge of Chinese/Pan-Asian cuisine preferred
• Good communication skills in English & Hindi
• Customer-oriented with a positive attitude
• Ability to work in rotational shifts, weekends, and holidays
• Team player with willingness to learn and grow

Educational Qualification

• Diploma/degree in Hotel Management preferred
• Freshers with good attitude and communication skills may also be considered

Skills Required

• Guest service excellence
• Food & beverage service knowledge
• Order-taking and POS handling
• Time management
• Personal grooming and hygiene

Why Join China Bistro?

• Work with a reputed Pan-Asian restaurant brand
• Professional work environment
• Growth and learning opportunities in the F&B industry