Guest Services

About you: 

• You are people-centric – you offer an emotional connection with others. 

• You are committed to the well-being of others – you anticipate needs and wants, offering genuine warmth in all interactions. 

• You are authentic in actions and conduct – you demonstrate real empathy and respect in all interactions. 

• You are confident and capable – you reassure others that you know what to do. 

• Exceptional communication skills and customer service 

• High level of client relationship management – works in partnership and collaboration with key stakeholders 

• Agile and quick to adapt – works well under pressure and uses strong interpersonal skills to influence positive interactions with customers and colleagues alike 

• Self-managed and able to set targets and meet operational deadlines 

Key Responsibi...