Guest Services Manager

Company Description

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

Job Description

This role is about more than managing operations, it’s about owning the arrival and departure experience. As Guest Services Manager, you are the strategic and cultural leader of our front-of-house guest journey, setting the standard for service excellence from the front drive to the lobby and beyond.

With a sharp operational lens and a calm, authoritative presence, you lead Bell Services to deliver seamless, anticipatory, and unmistakably Emblems experiences. You balance pace with precision, empowering your...