Guest Services Representative

Job Title: Guest Experience

Key Responsibilities:

• Manage guest relations to ensure smooth check-ins and check-outs.
• Provide outstanding customer service as per company standards.
• Collect guest feedback to enhance overall experience.
• Conduct apartment inspections to maintain high standards of cleanliness and maintenance.

Requirements:

• Experience in handling guest interactions and managing profiles.
• Demonstrate ability to provide excellent customer service and resolve issues efficiently.
• Proficient in collecting and analyzing guest feedback to make data-driven decisions.
• Able to conduct thorough apartment inspections to identify areas for improvement.

What We Offer:

• A dynamic and supportive work environment that fosters growth and development.
• Opportunities to work with a diverse range of guests and colleagues.
• A competitive compensation ...