Job Description
Role Impact:
To provide outstanding customer service to valued shoppers, community retailers and business partners. This is a -month part-time contract position consisting of up to hours per week across three shifts, which includes every Saturday. The successful candidate must have availability and flexibility to work days, evenings, weekends, and holidays, to meet the needs of the business and may be required to stand for extended periods of time.
What you will deliver:
Deliver a welcoming, personalized experience to every shopper. This includes processing CF SHOP! cards, addressing customer needs, providing wayfinding assistance, coordinating taxi services, directing lost and found inquiries to Security and enthusiastically promoting mall events and sharing detailed retail and community information.
Receive, respond to and route guest inquiries via telephone, two-way radio, text (KIPSU text concierge program) an...
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