Job Description
**About HostGenius**:
HostGenius is a dedicated team of real estate experts, property managers, designers, travellers, operations specialists, hospitality professionals and enthusiastic locals who are passionate about managing rental properties.
**About the Opportunity**:
This exciting opportunity allows you to join the collaborative and innovative team with Vancouver’s fastest growing start-up. This role is fully remote which provides you with the flexibility to work from home. As a part of the Inbound Support Team, you will be a critical part of ensuring client satisfaction.
**Hours**:
Thursday to Monday: 8:00am-4:00pm PST
**Responsibilities**:
- Guest communications (mostly messaging, sometimes calls)
- Homeowner communication
- Answering top 20 questions and/or connecting with their dedicated client success manager
- Booking management
- Calendar management
- Coordinate with housekeeping regarding repairs and maintenance coordination
**Qualifi...
HostGenius is a dedicated team of real estate experts, property managers, designers, travellers, operations specialists, hospitality professionals and enthusiastic locals who are passionate about managing rental properties.
**About the Opportunity**:
This exciting opportunity allows you to join the collaborative and innovative team with Vancouver’s fastest growing start-up. This role is fully remote which provides you with the flexibility to work from home. As a part of the Inbound Support Team, you will be a critical part of ensuring client satisfaction.
**Hours**:
Thursday to Monday: 8:00am-4:00pm PST
**Responsibilities**:
- Guest communications (mostly messaging, sometimes calls)
- Homeowner communication
- Answering top 20 questions and/or connecting with their dedicated client success manager
- Booking management
- Calendar management
- Coordinate with housekeeping regarding repairs and maintenance coordination
**Qualifi...
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