Hardware Asset Manager

Manage the entire lifecycle of IT hardware assets, from procurement and deployment to maintenance, refresh, and disposal, utilizing the ServiceNow platform; specifically HAM Pro.

Maintain accurate and up-to-date records of all hardware assets within the ServiceNow Configuration Management Database (CMDB) and Asset Management modules.

Establish adoption and best practice to processes for hardware asset tracking, inventory management, and reconciliation to ensure data integrity. Look to continually optimize and automate to improve efficiency.

Enable and support regular audits and reconciliations of physical hardware assets against ServiceNow records, identifying and resolving discrepancies.

Collaborate with Procurement, Finance, and other IT teams to ensure efficient hardware acquisition, deployment, and financial tracking.

Monitor asset utilization and performance, ide...