Hardware Associate

COME WORK WITH A GREAT TEAM!

Paid training time included!

General Summary:

The Hardware Associate is responsible for stocking and merchandising the Hardware department, helping customers, and other duties as assigned.

Essential Duties & Responsibilities:

Include the following. Other duties may be assigned.

Customer Service:

• Project a positive representation of Ace / Ben Franklin.

• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.

• Project a friendly, outgoing demeanor; work well with customers as well as other associates.

• Answer and monitor all calls and pages promptly, courteously and effectively.

• Communicate any problem or issue that requires management assistance.

• Continually build product knowledge base and possess the ability to assist customers with store layout and product...