Job Description

Purpose of Role

The purpose of this role is to coordinate and execute the installation of Rehrig Pacific’s Pallet Management Solutions (Qtek) and Vision Object Recognition (VOR) systems. This individual will also be responsible for performing maintenance, troubleshooting, diagnostics, and repairs across all of Rehrig Pacific’s Direct-to-Store Delivery (DSD) and Supply Chain Technology offerings. These include, but are not limited to, the VOR Ecosystem, Qtek Equipment, and DSD Material Handling Solutions. The role is primarily customer-facing, with additional collaboration across internal teams such as Quality, Procurement, and New Product Development.

Areas of Accountabilities

Pre-install Preparation

  • Collaborate with Hardware Engineer on initial customer site visit.
  • Evaluate customer site infrastructure readiness and compare to equipment requirements.
  • Coordinate local contractors to run power and data lines to the new equ...

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