HCM Analyst

The HCM Analyst is responsible for enhancing and maintaining the day-to-day operations of the HCM modules used to include Oracle, and local payroll system integrations. This role will serve as the primary point of contacts to drive process standardization, automation, and improvement in the various HCM modules. Additionally, they will interact with IT or third parties to communicate business requirements for enhancements that are outside their immediate scope of influence. This role acts as the subject matter expert for various HCM systems.

Responsibilities

• HRIS System Operations & Support

Enhances and maintains the day-to-day operations of Oracle HCM modules.

Troubleshoots issues related to Oracle functionality, security, workflows, and end user issues, reported by users or functional teams.

Develops solutions and communicates problem resolutions to affected users.

Performs set-up and maintenance of supporting HR tables and manages system security access.

2. System Enhancements, Upgrades & Project Management

Researches, evaluates, advises, tests, and implements enhancements to Oracle HCM

Leads and manages HCM system upgrades and changes from planning to execution.

Assists in defining, developing, and documenting business requirements, objectives, system specifications, and testing plans.

Develops end-user training materials and conducts training on new business processes.

3. Data Management, Reporting & Vendor Coordination

Develops and maintains processes to ensure data accuracy, including performing internal audits.

Coordinates with IT to support and implement departmental and management priorities.

Acts as liaison with payroll-related vendors to manage data interfaces and ensure timely, accurate processing of eligibility files.

Creates and produces complex HR data reports and extracts using Oracle Query tools and UltiPro BI.

HCM systems expertise (Oracle or similar Tier 1 HCM system) – configuration, workflows, troubleshooting, upgrades

Strong project management skills

Process improvement and productivity enhancement

Advanced MS Office and reporting tools proficiency

Stakeholder management and customer-focused mindset

Clear communication and group presentation skills (English)

Can work in a hybrid or remote work environment

Flexibility to work across time zones (until 8 PM IST)

Qualifications

HCM systems expertise (Oracle or similar Tier 1 HCM system) – configuration, workflows, troubleshooting, upgrades

Strong project management skills

Process improvement and productivity enhancement

Advanced MS Office and reporting tools proficiency

Stakeholder management and customer-focused mindset

Clear communication and group presentation skills (English)

Can work in a hybrid or remote work environment

Flexibility to work across time zones (until 8 PM IST)