Job Description
- A highimpact leadership role that directly shapes the organisation's goals
- Freedom to drive experimentation, implement new ideas, and build playbook
Job Description
- Lead the overall strategy to improve how users discover, browse, and purchase across digital platforms, ensuring smoother journeys and higher transaction efficiency.
- Develop and run structured experiments to refine product presentation, promotional constructs, and onsite experiences, using evidencebased insights to boost commercial outcomes.
- Drive initiatives focused on customer repeat behaviour by enhancing engagement programs, nurturing highvalue cohorts, and improving longterm customer contribution.
- Oversee communication flows across channels such as notifications, email, and messaging to deliver relevant, timely, and personalized lifecycle touchpoints.
- Strengthen loyaltybuilding mechanisms by refi...
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