Job Description

  • A highimpact leadership role that directly shapes the organisation's goals
  • Freedom to drive experimentation, implement new ideas, and build playbook

Job Description

  • Lead the overall strategy to improve how users discover, browse, and purchase across digital platforms, ensuring smoother journeys and higher transaction efficiency.
  • Develop and run structured experiments to refine product presentation, promotional constructs, and onsite experiences, using evidencebased insights to boost commercial outcomes.
  • Drive initiatives focused on customer repeat behaviour by enhancing engagement programs, nurturing highvalue cohorts, and improving longterm customer contribution.
  • Oversee communication flows across channels such as notifications, email, and messaging to deliver relevant, timely, and personalized lifecycle touchpoints.
  • Strengthen loyaltybuilding mechanisms by refi...

Apply for this Position

Ready to join Michael Page? Click the button below to submit your application.

Submit Application