Job Description

Job Summary

The Head of Global Markets Operations Continuous Improvement and Small Change is a senior leadership role responsible for driving a structured, disciplined approach to continuous improvement, incremental change, and operational optimization across Global Markets Operations.

The role focuses on delivering high-impact, low-to-medium complexity improvements that enhance efficiency, control, service quality, and scalability across trading, post-trade, clearing, collateral, client, and regulatory operations. This role complements large transformation programs by ensuring ongoing optimization of the operating model.

What Success Looks Like

  • Measurable improvements in efficiency, cost, service quality, and operational resilience.
  • Faster delivery of incremental changes outside large transformation programs.
  • Reduced operational risk through targeted process and control enhancements.
  • Strong engagement and ownership ...

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