Job Description
- Marketing Strategy & Leadership:
• Lead and develop the overall marketing strategy for Ethos, aligning with business objectives and sales targets.
• Manage a team of 30+ professionals across digital marketing, Content & Photography, Marcom, PR and events.
• Work closely with luxury brands represented by Ethos to develop customized marketing initiatives aimed at driving sales.
• Lead both short-term and long-term brand-building efforts with a focus on positioning Ethos as the leading luxury watch retailer in India.
• Track luxury market trends and consumer behaviour to adjust strategies and stay competitive in the evolving landscape.
- Digital Marketing & Omni-Channel Development:
• Oversee the development and execution of the online-to-offline marketing strategy, generating leads through digital platforms (Meta, Google, email marketing, etc.) and driving them to physical stores through effective customer engagement.
• Build and enhance our omni-channel model, ensuring seamless communication between online lead generation, concierge services, and in-store fulfilment.
• Develop data-driven marketing strategies utilizing analytics and customer insights to optimize marketing performance.
- Marketing Technology (MarTech) Stack Setup:
• Own the setup, integration, and optimization of the marketing technology stack, including CRM tools, email marketing systems, digital advertising platforms, and other relevant tools.
• Ensure the alignment of marketing technology with lead generation, customer segmentation, and sales tracking initiatives.
• Work with external vendors and technology companies to implement and manage MarTech systems that align with business objectives.
4. Branding & Luxury Communication:
• Ensure all marketing and communication efforts represent Ethos as a premium, luxury brand. Develop and maintain the brand’s voice and positioning, ensuring it aligns with the ethos of the luxury brands we represent.
• Collaborate with creative teams to develop high-quality marketing materials, ensuring consistency in visual and verbal brand identity.
• Distinguish between luxury communication strategies versus mass-market approaches, ensuring a refined and sophisticated presentation across all channels.
5. Event, PR, and Partnership Management:
• Oversee the planning and execution of luxury events and brand collaborations, ensuring alignment with the Ethos brand and its partners.
• Develop strong relationships with media, influencers, and brand partners to increase visibility and brand presence.
• Manage PR strategies to strengthen Ethos’ positioning as a luxury retailer within India and internationally.
6. Sales Alignment & Cross-Department Collaboration:
• Work closely with sales teams and internal stakeholders to ensure that marketing initiatives are driving measurable business outcomes, including lead generation, customer conversion, and revenue growth.
• Collaborate cross-departmentally to ensure alignment of goals and strategies across various functions, ensuring smooth execution of initiatives.
• Develop reporting and analytics tools to track the effectiveness of marketing campaigns and provide actionable insights to the leadership team.
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