Job Description

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

As a Head of Account Management, you will lead a team of Account- and Key Account Managers who are empowering restaurants to simplify and scale their operations through restaurant technology.

** Please note, this role is based in Berlin, Germany **

What you'll be doing: 

  • Lead the Account and Key Account Management team to drive the retention and growth of our accounts ensuring an exceptional level of customer experience
  • Manage the overall pipeline of new and existing customers joining the platform.
  • Collaborate with the Head of Direct Sales to ensure the handover process from deal to partnership is as smooth and effective as possible.
  • Refine and optimize current processes including all tools used to connect and maintain customer relationships.
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