Head of Client Delivery

Job Title: Head of Client Delivery
Position Type: Full-Time, Remote
Working Hours: U.S. business hours

About the Role

We are seeking a highly experienced Head of Client Delivery to own and manage the full post-sales delivery lifecycle. This role is responsible for ensuring seamless onboarding, implementation, adoption, and long-term success for clients using advanced AI-driven solutions.

This is a senior, hands-on leadership role that combines strategic ownership with execution. You will work closely with Sales, Product, and Engineering teams while serving as the primary accountability owner for client outcomes, satisfaction, and retention.

Responsibilities

Post-Sales Delivery & Implementation

• Own the end-to-end client delivery lifecycle from post-sale handoff through onboarding, implementation, and adoption.
• Ensure clients achieve measurable outcomes through structured delivery ...