Head of Client Experience – Mat. Cover

Position

Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

At LOEWE, we are looking for a Head of Client Experience to define and drive our global strategy for in-store, out-of-store, and virtual client experiences. Your mission will be to ensure seamless, elevated luxury journeys for our top clients worldwide, while empowering regional teams to deliver locally resonant experiences that strengthen desirability, loyalty, and drive commercial impact.

Job responsibilities

Your role will be:

• Leading global luxury events (like Show Experiences, VIC Days, or the Craft Prize) with flawless execution and measurable impact.
• Partnering closely with Marketing, Merchandising, Comms, and Retail teams to ensure strategic alignment and execution excellence.
• Supporting regions in exciting initiatives like co...