Head of Client Services

Overview

Position Overview We are seeking a Head of Client Services to lead delivery excellence across our Project Management Office (PMO) and Client Experience (CX) functions while remaining actively hands-on in the delivery of client engagements. This is a full-time temporary role through December 2026. This role is intentionally designed as a player-coach position. You will both lead and do by setting direction, raising the bar for delivery, and coaching teams in real time, while directly managing a portfolio of projects, particularly those that are complex, ambiguous, or high-impact. This is not a coordination or oversight-only role. You will be expected to make decisions, drive momentum, manage risk, challenge assumptions, and model what strong delivery looks like in practice both internally and with clients. This job posting is for an existing vacancy currently available for immediate hire.

Scope of Delivery

You will oversee and contribut...