Job Description
Website: www.axestrack.com
About Axestrack
Axestrack is India’s leading Digital Logistics Solutions provider for Heavy Commercial Vehicles and the only Indian company featured in Gartner’s Market Guide for Fleet Management. With a strong footprint in India, Axestrack is rapidly expanding across Africa, the Middle East, and the US, delivering scalable, SaaS-based logistics solutions.
Role Overview
The Head – Customer Success will own the end-to-end customer lifecycle across onboarding, adoption, retention, and expansion. This role is responsible for building and scaling a high-performing Customer Success organization that delivers measurable customer value, strong renewals, and sustained revenue growth.
You will work closely with Sales, Product, Engineering, and Support teams and act as the senior escalation owner for strategic and enterprise customers.
Key Responsibilities
Customer Success Strategy & Ownership
- Define and execute the Customer Success strategy a...
About Axestrack
Axestrack is India’s leading Digital Logistics Solutions provider for Heavy Commercial Vehicles and the only Indian company featured in Gartner’s Market Guide for Fleet Management. With a strong footprint in India, Axestrack is rapidly expanding across Africa, the Middle East, and the US, delivering scalable, SaaS-based logistics solutions.
Role Overview
The Head – Customer Success will own the end-to-end customer lifecycle across onboarding, adoption, retention, and expansion. This role is responsible for building and scaling a high-performing Customer Success organization that delivers measurable customer value, strong renewals, and sustained revenue growth.
You will work closely with Sales, Product, Engineering, and Support teams and act as the senior escalation owner for strategic and enterprise customers.
Key Responsibilities
Customer Success Strategy & Ownership
- Define and execute the Customer Success strategy a...
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