Head of Information Technology Services

Tasks

• Act as the key business unit interface for all IT deliverables for both internal and external customers.
• Responsible for overseeing and coordinating the delivery of all application maintenance and infrastructure services.
• Work with client business and technology leadership in defining, prioritizing, and achieving strategic objectives for infrastructure and product portfolio for end customers.
• Assess current Data Center environment with appropriate consideration to replication, disaster recovery, virtual centers and cloud computing based on G+D standards and architectural blueprints.
• Responsible for both Production and Commercial infrastructure services, which includes monitoring and providing L1 and L2 support.
• Accountable for staffing, resource management, cost budget, technical direction, estimates, and overall process for all app maintenance and infrastructure delivery of GDMEX.
• Work closely with securit...