Head of operation IT

Role Profile

Job Title: Head of HITEK Operations

Reports to: Managing Director

Company: HITEK

Review date:

Department: Professional Services

Job Grade:

Approved by: (Manager's Name) Javeria Aijaz

Signature and date: Job Holder: Vacant

Signature and Date:

Job Purpose To manage and operate an effective professional services department to deliver project management services for all contracts under HITEK. With strong knowledge of digitalisation to understand customer needs and offer them solutions. AI initiative across the business for Farnek and HITEK solutions. Designing policies, overseeing customer service, and implementing technology solutions. Be a responsible leader with an analytical and strategic mind set and have a thorough knowledge of the business being committed to productivity and compliance.

Accountab...