Head of Operations

About the Role:

As the Head of Demand, you will be responsible for driving customer acquisition, growth, and retention across the demand side of our marketplace. You will lead a team to build and scale demand-generation strategies, foster deep client relationships, and drive revenue growth by ensuring we are the preferred hiring partner for Indias leading companies. This is a leadership role that requires a mix of strategic thinking, hands-on execution, and cross-functional collaboration to fuel sustainable business growth.

If you are a growth-driven leader with a track record of scaling demand in marketplace businesses, this is the perfect opportunity for you.

What Youll Be Doing:

• Demand Strategy & Growth: Define and execute a comprehensive demand-side strategy to drive business growth and revenue.
• Enterprise Acquisition & Account Management: Build and maintain strong relationships with enterprise clients, ensuring Vahan is their preferred hiring partner.
• Team Leadership: Lead, mentor, and scale a high-performing demand team, fostering a culture of ownership and results.
• Cross-Functional Collaboration: Work closely with supply, operations, and product teams to align demand initiatives with business goals.
• Market Intelligence & Expansion: Identify emerging industry trends, explore new demand opportunities, and drive category expansion.
• Sales Process Optimization: Implement data-driven approaches to enhance client acquisition, retention, and overall sales performance.
• Partnership Development: Identify and build strategic alliances to accelerate demand growth.
• Performance Monitoring & Reporting: Track key demand-side metrics, generate insights, and continuously optimize for efficiency and effectiveness.

Youll Thrive in This Role If You:

• Have 10+ years of experience in demand generation, sales, or business development, preferably in a marketplace or high-growth startup.
• Have led and scaled demand teams, managing high-impact revenue and growth functions.
• Possess strong strategic thinking and execution skills, with the ability to balance long-term vision and short-term goals.
• Are highly data-driven, using insights to optimize acquisition, engagement, and retention strategies.
• Have excellent stakeholder management and communication skills, with experience working across leadership teams.
• Thrive in fast-paced, high-growth environments and excel at driving measurable impact.
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