Head of Operations

Position Objective

The Head of Operations is responsible for managing day-to-day operations of the manufacturing unit, ensuring production efficiency, quality compliance, workforce discipline, and safety standards. This role acts as the leader, coordinating with cross-functional teams to meet organizational goals.

Detailed Key Responsibilities

1. Production Management

• Plan, organize, and monitor daily production activities to meet output targets.
• Ensure production schedules are followed and adjusted as needed to meet delivery timelines.
• Coordinate procurement teams to ensure release of purchase orders.
• Plan for timely availability of raw materials and components with Supply Chain team.

2. Workforce Supervision

• Allocate tasks and responsibilities to line supervisors as per the shift requirements.
• Monitor attendance, discipline, and performance of factory staff.
• Conduct regular briefings to communicate goals, safety instructions, and operational updates.
• Motivate and guide the team to maintain high morale and productivity.

3. Quality Assurance

• Ensure that products meet defined quality standards and specifications.
• Collaborate with the Quality team to identify defects and implement corrective actions.
• Train workers on quality procedures and encourage a culture of “right first time.”

4. Safety & Compliance

• Enforce safety protocols and ensure all workers use personal protective equipment (PPE).
• Conduct safety drills and ensure compliance with statutory regulations (e.g., fire safety, labor laws).
• Report and investigate any incidents or near-misses and implement preventive measures.

5. Equipment & Maintenance Coordination

• Monitor the condition of machinery and equipment to prevent breakdowns.
• Coordinate with the maintenance team for timely servicing and repairs.
• Maintain logs of equipment usage and downtime for analysis and improvement.

6. Inventory & Resource Control

• Track usage of raw materials, tools, and consumables to prevent wastage.
• Ensure proper storage and handling of materials to avoid damage or loss.
• Collaborate with the stores department for timely replenishment and stock audits.

7. Reporting & Documentation

• Prepare and submit daily production reports, shift summaries, and incident logs.
• Maintain records of manpower deployment, machine utilization, and quality checks.
• Provide feedback and suggestions to senior management for process improvements.

8. Coordination with Cross-Functional Teams

• Liaise with departments such as R&D, procurement, quality and maintenance.
• Ensure smooth flow of information and materials across departments.
• Participate in review meetings and contribute to strategic planning.

9. Training & Development

• Identify skill gaps and recommend training programs for workers.
• Conduct on-the-job training for new recruits and existing staff.
• Promote continuous improvement and upskilling within the team.

Key Dimensions

• Diploma or Degree in Electrical/Electronics Engineering.
• 10 – 15 years. Out of that at least 5 years of experience in a leading role for factory operations. Experience in Energy Meter manufacturing is must.
• Strong leadership, communication, and problem-solving skills.
• Familiarity with lean manufacturing and safety standards.
• Proficiency in MS Office and ERP systems.