Head of Operations

Operational Head (Head of Operations)

Role Overview

The Operational Head will be responsible for overseeing and optimizing the end-to-end operational framework of Dealing.com, ensuring efficient day-to-day functioning across trading operations, client onboarding, payments, compliance coordination, vendor management, and internal controls.

This role is critical in scaling operations across regulated markets while maintaining high service standards, regulatory discipline, cost efficiency, and operational resilience.

Key Responsibilities

1. Operations & Process Management

• Oversee daily operational activities including:
• Client onboarding & KYC coordination
• Trading & post-trade operations
• Payments, settlements, and reconciliations
• Client support operations (in coordination with CS teams)
• Design, document, and continuously improve SOPs across all ope...