Head Of Operations

About the Role We are seeking a highly analytical and technically proficient Head of Operations to lead and scale our iGaming operations in Brazil. Based in Recife, you will orchestrate the performance of our Casino, Sportsbook, and Retention verticals. This is a high-impact role requiring a candidate who can bridge the gap between complex data analysis and hands-on operational execution in a newly regulated market. Main Responsibilities Operational Orchestration: Lead and synchronize the activities of the Head of Product, Vertical Managers (Casino/Sportsbook), Retention, and Data teams to ensure a unified commercial strategy. Risk & Liability Management: Oversee Casino and Sportsbook risk controls. Monitor promotional costs (bonuses/incentives) against GGR/NGR to ensure sustainable margins and prevent bonus abuse. Data-Driven Optimization: Use advanced analytics to evaluate player behavior, CRM effectiveness, and product performance, turning raw data into actionable operational shifts...