Job Description
🌍 Global SaaS | $28M Series B Investment
📍 Barcelona/Prague or Remote in Europe
Role TLDR
- Mission: Own self-serve and PLG as a full revenue engine for micro customers – from acquisition and signup to activation, expansion and retention. Design flows where product does most of the work, and add humans only where ROI is highest.
- Primary Outcome: Maximize revenue from the self-served micro segment. Today, we believe NRR is the most important lever to achieve this, but increasing trial → paid, cutting time-to-first-value, growing PLG-driven ARR, and reducing funnel drop-offs is also impactful.
- Scope: Define and drive the PLG roadmap, map and continuously improve the post-signup journey, and set smart “when to human” rules (when to stay self-serve vs. route to Sales/CS). <...
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