Job Description
Overview
Together with the Head of Quality and Patient Safety, the Head of Quality and Patient Experience is accountable for developing and driving the Trust’s strategy for quality, promoting the highest standards of healthcare within the organisation. The role requires the post holder to communicate with staff at the highest levels of the Trust and to engage with key local, regional and national stakeholders to inform development of strategy and policy. Directly accountable to the Trust Board via the Chief Nurse and Medical Director, the Heads of Quality provide vital assurance to the Board and its Committees that the Trust’s operations reflect current best practice within the post holders’ designated areas of expertise and responsibility.
Responsibilities
- The Head of Quality and Patient Experience is the Trust lead for the following services:
- Care Quality Commission registration and compliance
- Clinical Audit and Effectiveness
- Patient Experience and Involveme...
Together with the Head of Quality and Patient Safety, the Head of Quality and Patient Experience is accountable for developing and driving the Trust’s strategy for quality, promoting the highest standards of healthcare within the organisation. The role requires the post holder to communicate with staff at the highest levels of the Trust and to engage with key local, regional and national stakeholders to inform development of strategy and policy. Directly accountable to the Trust Board via the Chief Nurse and Medical Director, the Heads of Quality provide vital assurance to the Board and its Committees that the Trust’s operations reflect current best practice within the post holders’ designated areas of expertise and responsibility.
Responsibilities
- The Head of Quality and Patient Experience is the Trust lead for the following services:
- Care Quality Commission registration and compliance
- Clinical Audit and Effectiveness
- Patient Experience and Involveme...
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