Head of Sales - BPO

CSV Now, with a solid footing as a talent acquisition consultant for Silicon Valley startups, now steps into the BPO arena, offering bespoke solutions to small and medium-sized ventures.

We are on the hunt for a Head of sales to fuel our new logo acquisition, targeting small yet potent deals vital for our revenue ascent.

Here's a chance to thrive in a fresh, upwardly mobile BPO setup, with a commission structure more rewarding than what the big leagues offer.

We recently just acquired our PCI DSS + HIPAA compliance along with being ISO 27001 certified.

Your prowess in consultative solution-selling will be the cornerstone for navigating complex client needs, driving mutually rewarding business outcomes.

Join us, pioneer growth, and carve out a lucrative sales journey with CSV Now.

Responsibilities (including but not limited to):

• Sales Growth: You're a hunter: proactively identify and engage with small to midsize business prospects, leveraging market insights and industry networks to uncover opportunities and drive new deal acquisition.


• Meet aggressive sales growth targets through reliable pipeline management and accurate forecasting.
• Employ a consultative solution-selling approach to address complex client challenges, driving mutually beneficial business outcomes.

Relationship Management:

• Expertise in cultivating and maintaining relationships with decision-makers within client organizations, including C-level executives, to secure new business and maximize the value delivered by CSV Now's services.


• Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, and customer experience challenges.

Sales Execution:

• Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around the development of innovative solutions.


• Ensure smooth transition of client wins into implementation and operations, acting as a steward for good business and nurturing the client relationship through flawless execution.

Market & Product Understanding:

• Possess an in-depth understanding of CSV Now's services and differentiation in the marketplace.


• Maintain competitive knowledge and focus, continuously growing and developing professionally.

Reporting and Communication:

• Maintain accurate records of sales activities and forecasts in the CRM system.


• Deliver effective proposals and presentations to decision-makers, articulating CSV Now's value proposition.

Qualifications:

• Minimum five (5) years of experience leading consultative sales cycles to enterprise and high-growth companies, with a focus on BPO solutions.


• Proven ability to initiate, develop, and grow C-level and senior relationships within target client organizations, influencing purchase and buying decisions.
• Experience selling complex hybrid CX solutions in the outsourcing marketplace.
• Exceptional verbal and written communication skills, with a passion for revolutionary technological solutions.
• Energetic, highly motivated, with an enquiring mind and passion for excellence and innovation in pursuit of business growth and success.
• Excellent team and relationship building, sales, customer service, critical thinking, and interpersonal skills.
• Proficient in sales rep KPIs/conversion metrics and the use of CRM systems.
• Ability to work independently and as part of a team, demonstrating a results-driven approach and a commitment to exceeding department metrics/measures.
• If you’re eager to contribute to a startup culture with substantial growth opportunities, CSV Now is the place for you.

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