Head of Service Operations

10+ Years Dedicated to the NetSuite Contract Market | Connecting NetSuite Customers & Partners with Pre-Vetted, Reference-Checked NetSuite…

Head of Service Operations – NetSuite Partner (Remote, EST Overlap)

USA, Philippines or Europe preferred

I’m working exclusively for a global NetSuite partner who is hiring a Head of Services Operations, to own the operational engine of Professional Services.

You will work directly with the NetSuite Technical Director to ensure flawless contract-to-cash execution, zero revenue leakage, and decision‑grade reporting.

Your Mission

Run the backbone of Services Operations with absolute clarity, control, and accountability.

• Time tracking discipline, billing readiness & invoice quality
• Change orders, renewals & scope controls
• Weekly / monthly delivery & revenue reporting

You Are Accountable For

• SOW / change‑order cycle time
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