Head of Solution Delivery

Note: Any 1 service offering will not work. SHOULD have worked on either 2/3 Service offerings (ServiceNow/BPM/Microsoft) and should be from the IT Services Orgs

Build, lead and guide the capabilities around ServiceNow Deployment, BPM Tech (Pega, Appian, UiPath, AWS Quick Suite, MS Power Platform, Celonis) and Productivity Suite (Co-Pilot, O365, Sharepoint, Teams, etc.) by setting the strategic direction for the service offerings.

Role:

He/ She would own end-to-end delivery for enterprise programs across Microsoft stack (Azure, Dynamics, M365), ServiceNow, and BPM platforms.

Ensure projects meet scope, timeline, quality, and budget expectations.

Establish governance frameworks, KPIs, and reporting mechanisms for delivery excellence.

Practice & Consulting

Build and scale practices in Microsoft technologies, ServiceNow, and BPM, including capability development, solution accelerators, and reusable assets....