Head of Workforce Management

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Central Adelaide CBD office location with hybrid work options
• Opportunities for national and global career growth
• Access to industry-leading WFM tools and systems
• Leadership development and coaching programs
• Employee recognition and reward initiatives
• Inclusive culture with Employee Networks for belonging

Make an impact at Serco

As the Head of Workforce Management , you’ll lead a team that delivers workforce management and operational support across our complex, 24/7 services in AsPac. From rostering and time capture to real-time optimisation, your work ensures we meet business goals, compliance, and service standards - while championing innovation and continuous impr...