Job Description
Graduate of any 4-year college course, medical allied (preferred).
Experience in insurance / HMO and value-adding services preferred.
Good communication, coordination, and negotiation skills.
With BPO experience handling healthcare account is an advantage but not required.
Okay for project-based employment.
Can start ASAP
A. JOB PURPOSE
The HMO Coordinator or Member Relations Representative (MRR)/HMO Officer is responsible for providing effective and efficient administrative support to the Hospital Liaison Officers Department together with the rest of the departments of the Medical Services Division and the Sales and Marketing Division to insured members. They assist iCare members during their availments mainly and ensure the proper implementation of Customer Service. Experience and ensure the proper and appropriate implementation of plan policies resulting in ...
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