Job Description
**Role Overview**
The **Application Support Specialist** will support a state government healthcare system (LTSS). In this role, you will lead a team that helps keep the system stable, improve processes, and resolves issues quickly. You must have strong communication skills and be able to actively engage with customers and business partners to understand needs, discuss issues and guide resolution. This role also requires solid analytical thinking and clear collaboration with developers to work through technical problems. You will coordinate product releases and work with IT teams to prevent recurring issues. Healthcare experience is a plus, and strong organization skill are important. **_This is not a heads-down developer role._**
**Work Arrangement**
+ This is a 100% Remote position but you must live in EST or CST time zones
**Responsibilities:**
+ Oversee and lead a team of production staff, including assigning tasks, monitoring workloa...
The **Application Support Specialist** will support a state government healthcare system (LTSS). In this role, you will lead a team that helps keep the system stable, improve processes, and resolves issues quickly. You must have strong communication skills and be able to actively engage with customers and business partners to understand needs, discuss issues and guide resolution. This role also requires solid analytical thinking and clear collaboration with developers to work through technical problems. You will coordinate product releases and work with IT teams to prevent recurring issues. Healthcare experience is a plus, and strong organization skill are important. **_This is not a heads-down developer role._**
**Work Arrangement**
+ This is a 100% Remote position but you must live in EST or CST time zones
**Responsibilities:**
+ Oversee and lead a team of production staff, including assigning tasks, monitoring workloa...
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