Healthcare Technical Support Specialist (Philippines, Remote)

This role provides front-line technical and operational support to patients and healthcare providers, resolving non-clinical issues across systems such as prescriptions, billing, and eligibility. It requires timely, high-quality communication across multiple channels while coordinating with internal and cross-functional teams to research, document, and resolve complex support cases.

Salary Range: Up to ₱60,000/month or $6/hour (Final offer based on skills and experience matched to role requirements)

Work Setup: 100% permanent work-from-home

• $25 monthly perfect attendance bonus
• Performance bonus
• Anniversary bonus (₱5,000 at 1 year; ₱10,000 at 2 years)

Paid Time Off

• 7 holiday PTO days/year
• 6 regular PTO days/year

What You’ll Do

• Provide technical assistance to patients and providers via email, chat, and phone in a timely manner, contributing to team goals arou...