Job Description
Job Description
Insight Global is seeking a Level 1/Level 2 Helpdesk Analyst to support a retail client on a 1–2 year contract. This role will focus on imaging and deploying hundreds of laptops for internal users as part of a Windows 10 to Windows 11 migration. The ideal candidate will have prior customer service experience and be comfortable collaborating with stakeholders to coordinate laptop replacements and provide basic end-user support. This position is 100% on-site, five days a week in Coppell, TX, with minimal travel to Plano, TX as needed.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, mari...
Insight Global is seeking a Level 1/Level 2 Helpdesk Analyst to support a retail client on a 1–2 year contract. This role will focus on imaging and deploying hundreds of laptops for internal users as part of a Windows 10 to Windows 11 migration. The ideal candidate will have prior customer service experience and be comfortable collaborating with stakeholders to coordinate laptop replacements and provide basic end-user support. This position is 100% on-site, five days a week in Coppell, TX, with minimal travel to Plano, TX as needed.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, mari...
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