Job Description
Description
We are looking for a dedicated Help Desk Analyst to join our team in Dallas. This role focuses on providing technical support for identity and access management systems, ensuring seamless and secure operations across enterprise platforms. The ideal candidate will possess strong troubleshooting skills and a commitment to maintaining compliance with security protocols.
Responsibilities:
• Support and maintain identity and access management solutions, including Multi-Factor Authentication, Single Sign-On, and Privileged Access Management.
• Implement and oversee global processes for identity and access management.
• Collaborate with stakeholders to identify and gather requirements for system integration with access management platforms.
• Manage user account provisioning and deprovisioning, password resets, and troubleshooting access-related issues.
• Ensure compliance with security standards and regulatory requir...
We are looking for a dedicated Help Desk Analyst to join our team in Dallas. This role focuses on providing technical support for identity and access management systems, ensuring seamless and secure operations across enterprise platforms. The ideal candidate will possess strong troubleshooting skills and a commitment to maintaining compliance with security protocols.
Responsibilities:
• Support and maintain identity and access management solutions, including Multi-Factor Authentication, Single Sign-On, and Privileged Access Management.
• Implement and oversee global processes for identity and access management.
• Collaborate with stakeholders to identify and gather requirements for system integration with access management platforms.
• Manage user account provisioning and deprovisioning, password resets, and troubleshooting access-related issues.
• Ensure compliance with security standards and regulatory requir...
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