Job Description
Description
We are looking for an experienced Senior Deskop/Server Administrator to join our team in New Haven County, Connecticut. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations and resolve user issues effectively. This position requires a proactive and detail-oriented individual with a strong background in IT systems and customer service.
Responsibilities:
• Provide technical support to users, addressing issues with hardware, software, and network connectivity.
• Manage and maintain Active Directory, including user account setups and permission changes.
• Troubleshoot and resolve problems related to Microsoft Windows 11 and other operating systems.
• Respond promptly to service desk tickets, ensuring timely resolution and accurate documentation.
• Assist in configuring and deploying new hardware and software systems.
• Conduct Windows server maintenanc...
We are looking for an experienced Senior Deskop/Server Administrator to join our team in New Haven County, Connecticut. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations and resolve user issues effectively. This position requires a proactive and detail-oriented individual with a strong background in IT systems and customer service.
Responsibilities:
• Provide technical support to users, addressing issues with hardware, software, and network connectivity.
• Manage and maintain Active Directory, including user account setups and permission changes.
• Troubleshoot and resolve problems related to Microsoft Windows 11 and other operating systems.
• Respond promptly to service desk tickets, ensuring timely resolution and accurate documentation.
• Assist in configuring and deploying new hardware and software systems.
• Conduct Windows server maintenanc...
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