Job Description
Description We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.
Responsibilities:
• Provide first-level technical support for hardware, software, and network-related issues.
• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.
• Assist with configuration management and system deployments to ensure seamless operations.
• Manage and maintain Active Directory accounts and permissions.
• Support the setup and maintenance of Cisco and Citrix technologies.
• Respond to and resolve help desk tickets in a timely and detail-oriented manner.
• Guide end-users through problem-solving steps a...
Responsibilities:
• Provide first-level technical support for hardware, software, and network-related issues.
• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.
• Assist with configuration management and system deployments to ensure seamless operations.
• Manage and maintain Active Directory accounts and permissions.
• Support the setup and maintenance of Cisco and Citrix technologies.
• Respond to and resolve help desk tickets in a timely and detail-oriented manner.
• Guide end-users through problem-solving steps a...
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