Help Desk Engineer

Help Desk Engineer- Orlando, FL  Are you ready to make an impact?  WHAT YOU'LL DO:  Join us as a Help Desk Engineer, where you'll be the frontline support for resolving IT issues and providing technical assistance to our employees. Your responsibilities include diagnosing and troubleshooting hardware and software problems, documenting support tickets, and ensuring timely resolution of issues. If you're a tech-savvy problem solver with excellent communication skills, apply now to be a crucial part of our IT support team.  WHAT WE ARE LOOKING FOR: A leading provider of IT Cloud Management software and services is expanding rapidly and looking for a self-motivated, organized, and detail-oriented Team player to join our IT Service Desk Team, as IT Helpdesk Engineer, Global Information Technology. Full details below.  ESSENTIAL DUTIES AND RESPONSIBILITIES:

Troubleshoot hardware incidents in computers, peripherals, and networking (LAN and WAN);

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