Help Desk Intern

Raphael and Associates is a leader in claims administration and independent adjusting.

We are seeking a Help Desk Intern to support our Information Technology team during the Summer of 2026.

This internship provides hands‑on experience as a first-level contact and problem resolution for all hardware, software and application problems and requests.

This position will be located at our Rutherford, New Jersey home office .

Responsibilities Set up and configure laptops, desktops, mobile devices, printers, and other office equipment.

Resolve user-reported problems using available tools and following procedures and policies for the handling of support cases both in-house and remotely.

Assist with the day-to-day roll out of hardware and software updates, patches, and configuration changes as directed by the IT department.

Observe current abilities of end users and assist on the development of training guides for ex...