Job Description
A leading IT services provider in Kuala Lumpur is looking for a qualified IT Analyst – Helpdesk to manage hardware and software issues for customers. The successful candidate will provide telephone-based support and coordinate with internal teams and vendors. A background in customer service and technical troubleshooting, particularly with Windows OS and MS Office, is essential. The role requires flexibility to work in a 24x7 environment, along with strong problem-solving skills.
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