Help Desk & IT Support - Green Light

• Minimum of NV1 clearance
• Initial 2-3 month assignment
• Canberra

Green Light Worldwide’ s Adelaide delivery team are looking for a Level 1/2 Desktop Support (NV1). This role, reporting directly to the IT Manager onsite, will provide professional, customer focused, technical support to their large internal user base. The Level 1/2 Desktop Support (NV1) will be passionate about providing exemplary customer service to the end users. This role is ideal for someone motivated to grow their career with tech acumen and the ability to grow quickly in the commercial space.

This role does require an active AGSVA NV1 clearance at a minimum. Consultants that do not hold this minimum requirement will not be considered. This role will work with a federal government client and will require some interstate travel.

Responsibilities:

• Troubleshooting level 1 and 2 technical issues.
• Ensuring functionality of new hardware.
• Deploy software updates.
• Monitor network connectivity.

Requirements:

• Must have Minimum NV1 Federal Security Clearance.
• Excellent communication skills, attention to detail and motivation to kick-start your career.
• Experience supporting Windows 7/8/10.
• A good understanding of Microsoft outlook and Office.
• Knowledge of Active Directory, Exchange and SCCM.
• The ability to work autonomously to get the job done.

We are an Australian onshore services company that provides technology capability across ANZ and Asia. Our services range from day-to-day operational activities, through project delivery, to more strategic and transformational programs. At Green Light, we are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We encourage applications from all backgrounds and communities, and we are dedicated to providing a fair and accessible recruitment process for all candidates. During the recruitment process, if you require any accommodations or modifications please reach out to [email protected] or call +61 9247 3799.

Apply Now! For more information, contact John on 0413 004 696 or email [email protected]