Job Description
**Job Description**
If you are ready for a new and exciting career, come join our team! BAE Systems is seeking a Helpdesk Lead to provide support to our government customer on an upcoming opportunity.
The Help Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III, (e.g., Tier I (phone and e-mail), Tier II (on-site, floor), Tier III (advanced hardware and software break/fix)), and Asset Management.
The Help Desk Lead shall lead a team of technicians providing broad-based technical support to end-users of networks, systems, and related services. The Helpdesk Lead shall provide support to a customer base of over 3,200 users in a high-profile environment.
The Help Desk Lead is required to be onsite at a government building in downtown Washington, DC five (5) days per week.
**Required Education, Experience, & Skills**
Must possess the following:
+ Information Technology ...
If you are ready for a new and exciting career, come join our team! BAE Systems is seeking a Helpdesk Lead to provide support to our government customer on an upcoming opportunity.
The Help Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III, (e.g., Tier I (phone and e-mail), Tier II (on-site, floor), Tier III (advanced hardware and software break/fix)), and Asset Management.
The Help Desk Lead shall lead a team of technicians providing broad-based technical support to end-users of networks, systems, and related services. The Helpdesk Lead shall provide support to a customer base of over 3,200 users in a high-profile environment.
The Help Desk Lead is required to be onsite at a government building in downtown Washington, DC five (5) days per week.
**Required Education, Experience, & Skills**
Must possess the following:
+ Information Technology ...
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