Help Desk

A passionate team player who loves challenges and is technically minded. Ideal candidates will have strong customer service experience and outstanding communication skills. The role requires extensive knowledge of Microsoft 365, Microsoft domain environments, Windows OS, Microsoft Office, Exchange Admin, Google Suite and you must be able to demonstrate high level critical thinking/problem solving skills while quickly deepening expertise in these areas. Must have a proficient understanding of Domain Joined End User Computing and IT infrastructure Devices to enable understanding of process and requirements - Desktops, Laptops, Printers, Handhelds, Smartphones, Tablets, Business Applications, File Structure, Connectivity, Anti-Virus protection, Active Directory (permissions, rights, policies), DNS, DHCP etc.

WHAT YOU'LL DO:

A Kaseya Help Desk Analyst should have strong and proven customer service experience. The role will build and expand upon our professional and quality...