Help Desk & Security Support Technician (Graveyard Shift)

Help Desk & Security Support Technician (Graveyard Shift)

Shift: 10:00 PM – 7:00 AM (Overnight)
Schedule: Full-time; includes occasional weekends or holidays as needed
Work Location: Remote

Position Overview

Symbiotic Services is seeking a Help Desk & Security Support Technician (Graveyard Shift) to serve as the primary overnight technical and security support resource. This role independently manages help desk requests and security-related incidents during off-hours, ensuring continuous system availability, user support, and security monitoring while daytime teams are offline.

This position plays a critical role in maintaining 24/7 operational support and security awareness.

Key Responsibilities

End-User & After-Hours Sup...