Help Desk & Security Support Technician (Graveyard Shift)

Help Desk & Security Support Technician (Graveyard Shift) Shift: 10:00 PM 7:00 AM (Overnight) Schedule: Full-time; includes occasional weekends or holidays as needed Work Location: Remote Position Overview Symbiotic Services is seeking a Help Desk & Security Support Technician (Graveyard Shift) to serve as the primary overnight technical and security support resource. This role independently manages help desk requests and security-related incidents during off-hours, ensuring continuous system availability, user support, and security monitoring while daytime teams are offline. This position plays a critical role in maintaining 24/7 operational support and security awareness. Key Responsibilities End-User & After-Hours Support Serve as the primary contact for help desk tickets received overnight Troubleshoot and resolve issues involving workstations, laptops, mobile devices, printers, and core business applications Support Microsoft 365 services including email, Teams, collaboration too...