HELP DESK SPECIALIST | INFORMATION SYSTEMS

Summary:

Help Desk Specialists are the first line of contact with other departments for a wide range of technical and software or application issues. They provide technical support, respond to questions, troubleshoot issues, monitor systems and maintain daily operations procedures for various systems including the EMR (electronic medical record) system. 

Nature and Scope of Job Description:

The duties and responsibilities of this job description have been developed in conjunction with and support of the hospital’s mission, vision statements, and facility scope of services.

This job description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-re...