Help Desk Specialist – On-site

IO Solutions is looking for a Helpdesk Specialist to work on‑site at our Montreal office. The person will work closely with the IT team to ensure the proper operation, maintenance, and optimization of the organization’s infrastructure, including the management of computer equipment being returned by or shipped to new employees. The Helpdesk Specialist must be able to receive, prioritize, document actions taken and actively resolve requests.

WHAT WE OFFER

• A dynamic and welcoming work environment
• 100% reimbursement of public transportation fees (bus, metro, commuter train)
• Employment stability
• A multicultural team that makes you feel stimulated and appreciated
• A real opportunity to build a rewarding career through our Advancement Program

Responsibilities

• Provide timely first and second‑level technical support for desktop hardware, softwar...