Job Description

Location:

Richmond, VA



Salary Range:

Competitive salary based on experience and qualifications



Introduction

We are seeking a customer service-oriented individual to provide technical support to users in an efficient and accurate manner. You will be considered as the firm's front line, solving basic technical problems while providing support for all assigned areas. This is a call center environment with a steady flow of issues, needs, and requests from internal end users.



Required Skills & Qualifications


  • Applicants must be able to work directly for Artech on W2

  • High School Diploma, GED, equivalent certification, or military experience

  • At least 2 year of remote help desk support experience

  • should have experience with Windows and Mac both.

  • Should have experience with Servicenow Ticketing tool.

  • Fluent in English

  • Mac Integra...

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