Help Desk Technical Support - Summer internship

Your Title:  IS Help Desk Internship - Summer internship

Job Location: Espoo, Finland - in person

Our Department: Corporate Information Systems

About the Role

Are you interested in learning more about technology and enjoy solving problems in a cohesive team environment?

This is a full-time Summer internship position.

The IS Help Desk Intern is a student employee who assists the Help Desk team in providing quality technology support under the direct supervision of the IS Help Desk Supervisor/Team Lead. Not only do you provide help desk support services, but you are also at the front line of our department and maintain the image and credibility of the department as a whole. Critical core competencies for this position are customer service, professionalism, communication, and basic technical skills. The focus for this position is on service desk support, ticket queue coordination, and project participation.

What You Will...